The type of personal information we collect and hold:
Personal information is information or an opinion about an identified individual or an individual who is reasonably identifiable. Generally Plan Luxury Journey does not collect sensitive information about you such as details of your race, political beliefs, religion or health. However depending on the products and service you ask us to provide, we may be required to collect some sensitive information when we are providing you with specialized services (such as access requirements for a disability). We will ask for a broad range of personal information which is necessary for us to provide you with our services. The type of personal information we ask for will depend on which of the travel products with Plan Luxury Journey you book on and the type of product or service you choose. The collection, use or disclosure of your personal information is needed to provide these.
We will generally ask for the following types of personal information:
Depending on the product or service you choose, you may also be asked other types of personal information such as:
Ways we collect your personal information, We collect your personal information:
We will collect your personal information during the information life cycle, on an adhoc or a recurrent basis using the above methods. For example, we will collect personal information when you acquire a product or service from us, when you make changes to that product, when you enquire on our product and services or request information on our services. We will combine or link personal information we already know about you to other personal information we collect about you.
How long we keep your personal data:
Plan Luxury Journey takes the protection of our Customer Data seriously but, unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Customer Data, we cannot guarantee the security of your Customer Data transmitted through any channel, such as the Website; any transmission is at your own risk.
Parties with whom your information is shared:
We may share your personal information with our Service Providers such as Hotels, Airlines, Destination Management Companies, Transport Service Providers or any other suppliers involved in fulfilling your booking/purchase. Please take note that while making a booking/purchase with us, you authorize us to share your information with the said service providers/suppliers. However, you are advised to go through the privacy policies of the respective service provider/supplier whose services you choose to avail as how the said service providers/suppliers use the information shared with them is beyond our purview.
As a user of the Website, you understand and agree that you assume all responsibility for your use of the Website, the internet generally, and the documents you post or access and for your conduct on and off the Website . Your use of site is subjected to our Policy. If you do not agree to this, we kindly request you not to use this portal.